Responsibilities

• Configure and install various network devices and services (e.g., routers, switches)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes
• Ensure system availability and reliability
• Take care of the internal peer review of changes and device hardware, software maintenance and
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-1 support and troubleshooting to resolve issues
• Ensure IP network support of new and existing services and features
• Extend all the necessary support for the second and third-tier escalations for all operational outages in IP network
• Responsible for handling technical issues, fault finding and maintenance operations
• Proficient at system, security, and network monitoring tools
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure
• Liaise with customer and other IT personnel for problem resolution

Requirements & Skills

• Bachelor of Science Degree in Computer Science/Electronics Engineering/Telecommunications Engineering
• Minimum of 3-5 years of relevant technical experience with a large network
• Hands on knowledge of Juniper, Huawei or Cisco products
• Understanding of IP networks and TCP/IP technologies (DNS, SNMP )
• Knowledge of routing protocols (OSPF, BGP) and data carrying techniques (MPLS)
• Ability to provide in-depth analysis of network traffic
• Proficient in system, security, and network monitoring tools
• Must have knowledge of setting up VLAN and IP addressing
• Knowledge on BGP, IS-IS, OSPF protocols, Firewall rules and best practices
• Experience with IP/MPLS and L2/L3 services
• Sharp troubleshooting skills
• Ability to work independently
• Organizational and mentoring skill